Contact our wheelie bin cleaning team today, or download our brand new Wheelie Bin Cleaning App now on App Store & Google Play Store today to stay in control and up to date.
for help today.
contact our wheelie bin cleaning offices
Contact our friendly staff to support you with any concerns or questions you may have.
0800 779 7709
80 Hartland Ave,
0800 779 7760
80 Hartland Ave,
frequently asked questions
Contact our friendly staff to support you with any concerns or questions your may have about our wheelie bin cleaning service in Milton Keynes and South Northants.
Why join CleanerBins?
The cleaning, disinfecting and deodorising of your green wheelie bin is an essential part of the overall housekeeping best practice, controlling the bacterial build up that spreads germs and minimising offensive smells outside your home.
”What if the council do not empty my wheelie bin?”
Should your local council not empty your wheelie bin, you will have 24hrs prior to the clean to notify us of this issue either via telephone or email, by informing us we can save the credit and the clean will roll forward onto the following month. However, if we are not informed, the credit will be used as our operative will have come to your premises.
Do you take my wheelie bin away to clean it?
No, CleanerBins offers a comprehensive on-site service that cleans, disinfects and deodorises without your wheelie bin leaving your home. We do not discharge our wash water at your premises as we have a self-contained unit which filters and recycles the day’s water.
Where do I leave my wheelie bin?
We ask that you leave your wheelie bin outside your property so it can be easily seen by our Operatives preferably near the boundary line as requested by the council. Please note that we do not go into gardens or behind locked gates. If you have a special circumstance requiring additional assistance, please speak directly to the office and we will do what we can to help.
How do I sign up?
You can download our new App using the links on our website. Alternatively, you can sign up by clicking the button marked ‘SIGN UP’ at the top of this page.
During the sign-up process, you will be asked to create an account, enter your address and contact details and select the bin/s you want to be cleaned. This information will be sent to us in the office and we will create a schedule for you. You will also be able to add credits to your account safely and securely.
"I’ve just signed up" – What’s next?
Once you have created your account and we have received your details, we will assign your bins to a route and create your calendar for you. This is normally done within 24hrs but please bear with us if it’s a weekend! When you next log into your account via the website or App, you will see your bins and their schedules. You will be able to see your credit balance and top up your credits as and when you need to.
What if the council do not empty my wheelie bin?
Should your local council not empty your wheelie bin, you will have 24hrs prior to the clean to notify us of this issue. Informing us means we can save your credit and the clean will roll forward onto the following month. However, if we are not informed, a credit will be used as our Operative will have come to your property.
What happens if CleanerBins arrive on the day of cleaning, but my bin was not out or empty?
Unfortunately, you would be charged for this clean and a credit will be used unless we were notified of any issues beforehand.
What happens when my bin emptying schedule is affected by a Bank Holiday?
CleanerBins normally clean on the day after emptying. When this is affected by a Bank Holiday we will clean on the same day of emptying but we may have to roll on to the following day if needed.
trusted commercial cleaning experts.
In a few simple steps, we can have your wheelie bin(s) booked in and ready to be cleaned on our next round in your area.